In addition, Vivint only needs a contract if you choose to finance your equipment over time. In this case, they want to contractually oblige you to make your monthly payments, which is obvious not only for the course, but also for life. So, in a sense, they don`t “need” a contract at all. Yes, Vivint will refund you a pro-rated refund if you have a prepaid account after deduction of cancellation fees and charges. Otherwise, you will have to pay the contract in full to cancel it. With that in mind, it`s best to cancel your Vivint contract several weeks before it expires, especially if you don`t plan to continue using their services. In addition, it is recommended that you call the company to confirm that your NOTICE has been received or that the contract has been terminated. Vivint offers monthly payments for people who buy their equipment directly. If you finance the equipment, you have a five-year contract with this home security company. Yes, you can transfer your contract to a new person for a $99 transfer fee. This fee is waived if that person decides to sign a brand new contract with Vivint.
Transferring your contract is a good idea if you still have a lot of time before your contract ends. If your contract has passed your recession period (days or weeks when you are allowed to terminate your contract without penalty after installation), Vivint will ask you to pay the balance of your contract or find a qualified candidate to take over your remaining contract. If something unexpected like death, bankruptcy, mental illness, or a transition to an assisted living home happens, Vivint can allow you to terminate your contract without penalties. However, you must submit some form of documentation to support your claims. The truth is that there is a lot of scuttling about Vivint`s rigor with their contracts. But we actually found guidelines in the fine print that helped us get the most out of ourselves. Ultimately, Vivint`s contracts aren`t that bad – although we have a few caveats to consider. Without further ado, let`s give it a try. Life or death – Another way to get out of your Vivint contract is when you die. We know it sounds rude, and it`s a bit ridiculous that Vivint even has to write this in the contract.
But the truth is that many debts are transferred to the estate of the deceased; but Vivint doesn`t. Luckily, your loved ones have one less thing to worry about when you arrive. Rest assured that they can cancel your Vivint contract without any problems. If you pay for your Vivint equipment in advance, you won`t have to worry about a contract. Just note that the following “contract cancellers” need to be reviewed by Vivint`s exception review team. It`s not that easy to call and say, “You`re fine.” The Company will process any cancellation request on a case-by-case basis. You can take your Vivint Smart Home system with you or transfer the contract to a buyer. Vivint must first evaluate them and approve the transfer. You will also have to pay a $100 contract transfer fee.
If you are looking for a home security company, you should check out the auto-renewal policy. For example, if they offer an auto-renewal policy, you may be bound by a new contract after your old contract expires without your knowledge. If you know someone who can take care of your contract through the home security system, the security company will have them transferred in their name. This is a great option if you`re moving and don`t want to take your system with you. You can include the system as an advantage when selling your home. If you want to buy a smart security system for your home or office, it`s always a great idea to check the supplier`s contractual terms before making your decision. For example, while Vivint offers users excellent security services for the smart home, they can be notoriously picky when it comes to the terms of their contracts. Well, that doesn`t mean you should write off Vivint and walk away with a home security system without a deal. It`s an option, but we think it`s what the child throws out with the bathwater. There are so many things to love about Vivint, especially if you are a homeowner and plan to stay in your home for a few years.
Can you use vivint without service? No, you cannot use Vivint security cameras without service. The cameras offered by Vivint are designed exclusively to be used with its own surveillance service. These cameras cannot be supported by another alarm monitoring company. Vivint`s contractual terms may vary, but generally offer agreements of 42 to 60 months. If you already have a home security system but want to upgrade to Vivint, the company can purchase your current contract for up to 12 months. The exact amount they will offer for the buyout depends on many factors. Vivint also allows users to exit their contract without paying their balance when faced with extenuating circumstances. Vivint offers several options when you move into a new home. You can sign a new contract and get all the new devices in your new location. If you like your current equipment, you can take everything with you except the starter equipment.
Some smart devices are difficult to move without a thorough process. Vivint will replace them in your new location. If you`d rather take everything with you so you don`t have to wait for new starter equipment, you can do that too. Even if you pay back your equipment earlier, you are bound to the contract until the end of the period. Fiasco. However, before choosing Vivint or another home security provider, you should carefully review the contract for hidden clauses or policies that may affect you in the long run. If you do this, you can end up saving hundreds of dollars! Nothing in this Agreement grants you the right or license to use any of Vivint`s trademarks. No license has been granted to you to use the firmware or software used to provide the Service or made available to you in connection with the provision of the Service or incorporated into the Equipment, except for a non-transferable and revocable license to use such firmware or software in object code form (without modification thereof) strictly in accordance with the terms and conditions of this Agreement. You may not change the electronic serial number or Device ID or perform a factory reset of the Device without Vivint`s prior written consent. You must notify Vivint immediately, in writing or by telephone via our support hotline if the equipment is stolen or if, at any time, you become aware that the Service is being stolen, used fraudulently or otherwise used without authorization. Until Vivint receives a notification of theft, fraudulent use or unauthorized use, you will be responsible for any use of the Service using devices that have been stolen from you and for any stolen, fraudulent or unauthorized use of the Service. If you feel something fishy and feel like the company is postponing your cancellation request just to lure you into another automatically extended period, take immediate action! Misleading and deceptive conduct by a company is illegal and gives you reasonable grounds to cancel your contract.
Vivint has faced several lawsuits over the years for its long iron-fist contracts and unclear cancellation clauses. .
